Quality & Productivity

Training courses

Process Improvement Programme Governance and Expert Practitioner Deployment
Quality & Productivity

Process Improvement Programme Governance and Expert Practitioner Deployment

📍 Abu Dhabi

Builds the governance structure, tollgate discipline and expert-practitioner coaching cadence that keep an enterprise pr

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Design for Quality and the DMADV Methodology for New Product Launches
Quality & Productivity

Design for Quality and the DMADV Methodology for New Product Launches

📍 Abu Dhabi

A design-for-quality course that walks product and process teams through the DMADV methodology, from capturing customer

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Designing a Quality Function Structure with Clear Reporting Lines
Quality & Productivity

Designing a Quality Function Structure with Clear Reporting Lines

📍 Tunis

Design a quality function's organisational structure, decide reporting lines and authority, and resolve the recurring co

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Supplier Quality Audits and Scorecards for Vendor Development
Quality & Productivity

Supplier Quality Audits and Scorecards for Vendor Development

📍 Tripoli

Plan and conduct supplier quality audits, build weighted scorecards and turn audit findings into a structured vendor dev

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Warranty Claims Analysis and Field Failure Data for Quality Improvement
Quality & Productivity

Warranty Claims Analysis and Field Failure Data for Quality Improvement

📍 Abu Dhabi

Turn warranty claims and field failure records into a structured quality improvement programme, from data coding through

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Applying the SERVQUAL Gap Model to Diagnose Service Quality Shortfalls
Quality & Productivity

Applying the SERVQUAL Gap Model to Diagnose Service Quality Shortfalls

📍 Tripoli

Use the SERVQUAL gap model and its five dimensions to diagnose exactly where a service falls short of customer expectati

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Quality Management Systems Integration During Mergers and Acquisitions
Quality & Productivity

Quality Management Systems Integration During Mergers and Acquisitions

📍 Tunis

Build a practical plan for merging two organisations' quality management systems into one certified structure, covering

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Quality Records Retention Systems and Traceability for Regulatory Inspections
Quality & Productivity

Quality Records Retention Systems and Traceability for Regulatory Inspections

📍 Abu Dhabi

Build retention schedules, batch traceability and rapid-retrieval indexing for quality records, then test them with mock

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Generative AI for Drafting Quality Manuals and Audit Checklists
Quality & Productivity

Generative AI for Drafting Quality Manuals and Audit Checklists

📍 Istanbul

Practical training on using generative AI to draft quality manuals, SOPs and audit checklists, with verification and gov

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Selecting and Rolling Out Quality Management System Software
Quality & Productivity

Selecting and Rolling Out Quality Management System Software

📍 Cairo

Learn to evaluate eQMS vendors, migrate legacy quality records, configure document control and CAPA workflows, and drive

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Machine Vision Systems for Automated Visual Defect Detection
Quality & Productivity

Machine Vision Systems for Automated Visual Defect Detection

📍 Abu Dhabi

Shows quality and manufacturing engineers how to specify, deploy and tune machine vision inspection systems, from camera

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Textile and Garment Manufacturing Quality Control and Fabric Inspection
Quality & Productivity

Textile and Garment Manufacturing Quality Control and Fabric Inspection

📍 Istanbul

Learn to inspect fabric rolls and finished garments against AQL standards, grade defects consistently and set inspection

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Retail Store Compliance Audits and Mystery Shopping Quality Programmes
Quality & Productivity

Retail Store Compliance Audits and Mystery Shopping Quality Programmes

📍 Cairo

Design store compliance audits and mystery shopping programmes with valid sampling and scenario scripts, and turn combin

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Lean Government Techniques for Public Sector Service Quality
Quality & Productivity

Lean Government Techniques for Public Sector Service Quality

📍 Cairo

Apply Lean techniques to public sector service delivery, mapping citizen value streams, running rapid improvement events

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Construction Site Labour Productivity Measurement and Improvement
Quality & Productivity

Construction Site Labour Productivity Measurement and Improvement

📍 Abu Dhabi

Measure construction labour productivity using activity sampling, crew balance charts and the measured mile method, and

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