Quality & Productivity
Training courses
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Process Improvement Programme Governance and Expert Practitioner Deployment
📍 Abu Dhabi
Builds the governance structure, tollgate discipline and expert-practitioner coaching cadence that keep an enterprise pr
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Design for Quality and the DMADV Methodology for New Product Launches
📍 Abu Dhabi
A design-for-quality course that walks product and process teams through the DMADV methodology, from capturing customer
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Designing a Quality Function Structure with Clear Reporting Lines
📍 Tunis
Design a quality function's organisational structure, decide reporting lines and authority, and resolve the recurring co
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Supplier Quality Audits and Scorecards for Vendor Development
📍 Tripoli
Plan and conduct supplier quality audits, build weighted scorecards and turn audit findings into a structured vendor dev
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Warranty Claims Analysis and Field Failure Data for Quality Improvement
📍 Abu Dhabi
Turn warranty claims and field failure records into a structured quality improvement programme, from data coding through
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Applying the SERVQUAL Gap Model to Diagnose Service Quality Shortfalls
📍 Tripoli
Use the SERVQUAL gap model and its five dimensions to diagnose exactly where a service falls short of customer expectati
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Quality Management Systems Integration During Mergers and Acquisitions
📍 Tunis
Build a practical plan for merging two organisations' quality management systems into one certified structure, covering
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Quality Records Retention Systems and Traceability for Regulatory Inspections
📍 Abu Dhabi
Build retention schedules, batch traceability and rapid-retrieval indexing for quality records, then test them with mock
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Generative AI for Drafting Quality Manuals and Audit Checklists
📍 Istanbul
Practical training on using generative AI to draft quality manuals, SOPs and audit checklists, with verification and gov
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Selecting and Rolling Out Quality Management System Software
📍 Cairo
Learn to evaluate eQMS vendors, migrate legacy quality records, configure document control and CAPA workflows, and drive
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Machine Vision Systems for Automated Visual Defect Detection
📍 Abu Dhabi
Shows quality and manufacturing engineers how to specify, deploy and tune machine vision inspection systems, from camera
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Textile and Garment Manufacturing Quality Control and Fabric Inspection
📍 Istanbul
Learn to inspect fabric rolls and finished garments against AQL standards, grade defects consistently and set inspection
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Retail Store Compliance Audits and Mystery Shopping Quality Programmes
📍 Cairo
Design store compliance audits and mystery shopping programmes with valid sampling and scenario scripts, and turn combin
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Lean Government Techniques for Public Sector Service Quality
📍 Cairo
Apply Lean techniques to public sector service delivery, mapping citizen value streams, running rapid improvement events
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Construction Site Labour Productivity Measurement and Improvement
📍 Abu Dhabi
Measure construction labour productivity using activity sampling, crew balance charts and the measured mile method, and
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