Information & Communications Technology

Training courses

Aligning IT Governance to Enterprise Design Factors
Information & Communications Technology

Aligning IT Governance to Enterprise Design Factors

📍 Tunis

Apply enterprise design factors to tailor an IT governance framework to the organisation's actual risk profile, size and

Course details ←
API Gateway Management and Rate Limiting Strategies
Information & Communications Technology

API Gateway Management and Rate Limiting Strategies

📍 Cairo

Configure API gateways for routing, authentication and rate limiting, applying token bucket and sliding window strategie

Course details ←
Feature Flag Management and Progressive Delivery Techniques
Information & Communications Technology

Feature Flag Management and Progressive Delivery Techniques

📍 Cairo

Manage feature flags and progressive delivery pipelines to ship changes safely through canary releases, dark launches an

Course details ←
Platform Engineering and Internal Developer Portal Design
Information & Communications Technology

Platform Engineering and Internal Developer Portal Design

📍 Tunis

Design an internal developer platform with golden paths, self-service infrastructure and a developer portal that measura

Course details ←
Telecom Subscription Fraud Detection and Identity Verification
Information & Communications Technology

Telecom Subscription Fraud Detection and Identity Verification

📍 Abu Dhabi

Design identity verification and fraud scoring controls that stop subscription fraud, SIM swap attacks and porting fraud

Course details ←
Satellite Broadband Network Planning for Remote and Maritime Sites
Information & Communications Technology

Satellite Broadband Network Planning for Remote and Maritime Sites

📍 Abu Dhabi

Plan satellite broadband links for remote, offshore and maritime sites, covering GEO and LEO constellation choice, VSAT

Course details ←
Voice over IP Trunking and Session Border Controller Configuration
Information & Communications Technology

Voice over IP Trunking and Session Border Controller Configuration

📍 Tunis

Configure SIP trunks and session border controllers for secure interconnection, covering codec negotiation, NAT traversa

Course details ←
Telecom Billing Mediation and Revenue Assurance
Information & Communications Technology

Telecom Billing Mediation and Revenue Assurance

📍 Tripoli

Design billing mediation pipelines and revenue assurance controls that catch call record leakage, rating errors and inte

Course details ←
Fibre-to-the-Home Network Rollout Planning and Splice Design
Information & Communications Technology

Fibre-to-the-Home Network Rollout Planning and Splice Design

📍 Tripoli

Plan FTTH rollouts end to end: GPON architecture, splitter and splice design, outside plant routing, homes-passed sequen

Course details ←
Small Cell Network Densification Planning for Urban Coverage
Information & Communications Technology

Small Cell Network Densification Planning for Urban Coverage

📍 Abu Dhabi

Plan small cell densification for congested urban areas, covering candidate site selection, RF link budgets, backhaul ch

Course details ←
Writing IT Service Level Agreements and Operational Level Agreements
Information & Communications Technology

Writing IT Service Level Agreements and Operational Level Agreements

📍 Tripoli

Draft enforceable SLAs and OLAs that define measurable service targets, escalation paths and penalty clauses between IT,

Course details ←
Third-Party IT Vendor Risk Assessment Programmes
Information & Communications Technology

Third-Party IT Vendor Risk Assessment Programmes

📍 Tunis

Build a third-party IT vendor risk assessment programme that tiers suppliers by exposure, verifies their controls with e

Course details ←
Software Asset Management Audits and Effective Licence Position Reporting
Information & Communications Technology

Software Asset Management Audits and Effective Licence Position Reporting

📍 Abu Dhabi

Run software asset management audits that reconcile entitlements against actual deployment, and produce an effective lic

Course details ←
IT Risk Register Design and Control Self-Assessment
Information & Communications Technology

IT Risk Register Design and Control Self-Assessment

📍 Cairo

Build an IT risk register that captures genuine exposure, then run control self-assessments that test whether documented

Course details ←
IT Service Catalogue Design and Request Fulfilment Automation
Information & Communications Technology

IT Service Catalogue Design and Request Fulfilment Automation

📍 Cairo

Design an IT service catalogue that customers can actually navigate, then automate request fulfilment workflows so commo

Course details ←