Information & Communications Technology
Training courses
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Aligning IT Governance to Enterprise Design Factors
📍 Tunis
Apply enterprise design factors to tailor an IT governance framework to the organisation's actual risk profile, size and
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API Gateway Management and Rate Limiting Strategies
📍 Cairo
Configure API gateways for routing, authentication and rate limiting, applying token bucket and sliding window strategie
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Feature Flag Management and Progressive Delivery Techniques
📍 Cairo
Manage feature flags and progressive delivery pipelines to ship changes safely through canary releases, dark launches an
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Platform Engineering and Internal Developer Portal Design
📍 Tunis
Design an internal developer platform with golden paths, self-service infrastructure and a developer portal that measura
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Telecom Subscription Fraud Detection and Identity Verification
📍 Abu Dhabi
Design identity verification and fraud scoring controls that stop subscription fraud, SIM swap attacks and porting fraud
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Satellite Broadband Network Planning for Remote and Maritime Sites
📍 Abu Dhabi
Plan satellite broadband links for remote, offshore and maritime sites, covering GEO and LEO constellation choice, VSAT
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Voice over IP Trunking and Session Border Controller Configuration
📍 Tunis
Configure SIP trunks and session border controllers for secure interconnection, covering codec negotiation, NAT traversa
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Telecom Billing Mediation and Revenue Assurance
📍 Tripoli
Design billing mediation pipelines and revenue assurance controls that catch call record leakage, rating errors and inte
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Fibre-to-the-Home Network Rollout Planning and Splice Design
📍 Tripoli
Plan FTTH rollouts end to end: GPON architecture, splitter and splice design, outside plant routing, homes-passed sequen
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Small Cell Network Densification Planning for Urban Coverage
📍 Abu Dhabi
Plan small cell densification for congested urban areas, covering candidate site selection, RF link budgets, backhaul ch
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Writing IT Service Level Agreements and Operational Level Agreements
📍 Tripoli
Draft enforceable SLAs and OLAs that define measurable service targets, escalation paths and penalty clauses between IT,
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Third-Party IT Vendor Risk Assessment Programmes
📍 Tunis
Build a third-party IT vendor risk assessment programme that tiers suppliers by exposure, verifies their controls with e
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Software Asset Management Audits and Effective Licence Position Reporting
📍 Abu Dhabi
Run software asset management audits that reconcile entitlements against actual deployment, and produce an effective lic
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IT Risk Register Design and Control Self-Assessment
📍 Cairo
Build an IT risk register that captures genuine exposure, then run control self-assessments that test whether documented
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IT Service Catalogue Design and Request Fulfilment Automation
📍 Cairo
Design an IT service catalogue that customers can actually navigate, then automate request fulfilment workflows so commo
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