Training courses

Quality & Productivity

Quality & Productivity

Call Centre Quality Monitoring and Interaction Scoring Frameworks

Design a call and interaction scoring framework, run calibration sessions that keep evaluators consistent, and connect Q

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Quality & Productivity

Electronics Assembly Quality Control and IPC Workmanship Standards

Inspect and accept electronic assemblies against IPC-A-610 and J-STD-001 workmanship criteria, using AOI and X-ray tools

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Quality & Productivity

Semiconductor Fabrication Yield Improvement and Defect Density Analysis

Analyse wafer fabrication yield loss using defect density models, wafer maps and parametric data, and apply structured r

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Quality & Productivity

ISO/IEC 17025 Laboratory Accreditation and Measurement Traceability

Prepare a testing or calibration laboratory for ISO/IEC 17025 accreditation, covering measurement traceability, uncertai

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Quality & Productivity

IATF 16949 Automotive Quality Management System Implementation

Implement an IATF 16949 quality management system for automotive suppliers, covering APQP, PPAP submissions, AIAG-VDA FM

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Quality & Productivity

Hoshin Kanri Policy Deployment and Strategy Catchball Workshops

Translate strategic breakthrough objectives into aligned annual targets using Hoshin Kanri X-matrices and catchball dial

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Quality & Productivity

Layered Process Audits for Sustaining Critical Manufacturing Controls

Build and run a layered process audit programme that catches critical control failures on the shop floor before they rea

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Quality & Productivity

Transitioning from Design Engineer to Quality Assurance Manager

Guides a design engineer through the shift into quality assurance management, covering process-control tools, first-time

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Quality & Productivity

Theory of Constraints and Bottleneck Management for Production Throughput

Applies the five focusing steps, drum-buffer-rope scheduling and throughput accounting to identify and manage the constr

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Quality & Productivity

Interpreting Certificates of Conformance and Laboratory Test Reports

Teaches how to verify mill test certificates, laboratory reports and calibration certificates for accuracy, accreditatio

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Quality & Productivity

Tolerance Stack-Up Analysis for Assembly Fit and Manufacturing Quality

Applies GD&T, worst-case, root sum square and Monte Carlo methods to build tolerance stack-ups that predict assembly fit

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Quality & Productivity

Quality Assurance for Additive Manufacturing and 3D-Printed Components

Qualifies additive manufacturing machines, materials and processes and applies powder control, in-process monitoring and

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Quality & Productivity

Data Quality Assurance Practices for ESG and Sustainability Reporting

Builds data lineage, controls and assurance-ready evidence for Scope 1-3 emissions and sustainability data under IFRS S1

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Quality & Productivity

Harmonising Quality Standards Across Multi-Site Manufacturing Operations

Standardises quality management across multiple manufacturing sites through a two-tier manual, shared KPIs, common syste

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Quality & Productivity

Implementing Simplified Quality Management Systems for Small and Medium Enterprises

Builds an ISO 9001:2015 quality management system scaled to a small team, with lean documentation, practical internal au

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