Training courses

Training Courses

Engineering & Maintenance

Machine Learning-Based Spare Parts Demand Forecasting for MRO Inventories

Apply machine learning forecasting models to predict spare parts demand, set stocking policies and reduce both stockouts

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Healthcare & Pharmaceutical Management

ISO 15189 Accreditation for Medical Laboratory Quality Management

Prepare a medical laboratory for ISO 15189 accreditation, from gap analysis and method validation through quality contro

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Marketing & Sales

Building a Revenue Operations Function Across Marketing and Sales

Stand up a revenue operations function that unifies marketing, sales and customer success data, process and tooling into

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Public Relations & Media

Wire Service Reporting and Breaking News Filing Standards

Train in wire service reporting: filing breaking news to strict speed and accuracy standards, structuring flash-to-full

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Information & Communications Technology

Telecom Billing Mediation and Revenue Assurance

Design billing mediation pipelines and revenue assurance controls that catch call record leakage, rating errors and inte

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Quality & Productivity

Quality Records Retention Systems and Traceability for Regulatory Inspections

Build retention schedules, batch traceability and rapid-retrieval indexing for quality records, then test them with mock

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Security Management

Business Travel Risk Management and Duty of Care Programmes

Build a duty of care programme that tracks travelling staff, scores destination risk and triggers timely support before,

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Project Management

Influencing Without Authority in Matrix Project Organisations

Develop influence and negotiation techniques for delivering projects through matrix teams, where a project manager direc

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Digital Transformation & Artificial Intelligence

Capturing Expert Knowledge with Generative AI Before Key Staff Leave

Learn to plan knowledge capture from retiring or departing experts, run structured elicitation interviews, and turn the

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Leadership & Management

Applying ISO 37000 Guidance on the Governance of Organisations

Apply the ISO 37000 governance principles to board structure, oversight and accountability, and translate them into prac

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Oil, Gas & Energy

Building an Operating Management System with the IOGP 510 Framework

Learn to build, verify and continuously improve an operating management system on the IOGP 510 framework, from process e

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Finance & Banking

Operational Resilience Mapping and Impact Tolerance Testing in Financial Services

Map important business services, set impact tolerances and design severe-but-plausible scenario tests to meet operationa

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Occupational Health & Safety

Risk Assessment for Collaborative Robots and Autonomous Mobile Robots

Trains safety engineers to apply ISO 10218, ISO/TS 15066 and ISO 3691-4 to assess collision, pinch and navigation risks

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Human Resources & Personal Development

Workplace Menopause Policies and Line Manager Support Conversations

Develop a workplace menopause policy, run a symptom-related risk assessment, and train line managers to hold supportive

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Warehousing & Procurement

Material Master Data Cleansing and Cataloguing Standards for MRO Stores

Build the skills to clean, deduplicate and standardise MRO material master data using classification schemes and naming

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