Training courses

Training Courses

Marketing & Sales

Onboarding and Ramp Plans for New Sales Hires

Design structured onboarding and ramp plans that get new sales hires to full productivity faster, with milestones, certi

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Public Relations & Media

Newsroom Content Management Systems and Publishing Workflows

Learn to configure and operate newsroom content management systems, from story templates and metadata to publishing work

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Information & Communications Technology

Satellite Broadband Network Planning for Remote and Maritime Sites

Plan satellite broadband links for remote, offshore and maritime sites, covering GEO and LEO constellation choice, VSAT

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Quality & Productivity

Applying the SERVQUAL Gap Model to Diagnose Service Quality Shortfalls

Use the SERVQUAL gap model and its five dimensions to diagnose exactly where a service falls short of customer expectati

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Security Management

Protective Intelligence and Threat Assessment for Public Figures

Learn to gather, assess and act on protective intelligence about individuals who fixate on or threaten a public figure,

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Project Management

Agile Delivery in Regulated and Safety-Critical Environments

Apply agile delivery practices within regulated and safety-critical environments, balancing iterative development with m

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Digital Transformation & Artificial Intelligence

Governing Algorithmic Management and AI-Driven Employee Monitoring

Learn to govern algorithmic scheduling, performance scoring and monitoring systems, from legal classification and worker

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Leadership & Management

Workplace Monitoring Technology, Employee Privacy and Managerial Trust

Weigh the managerial case for workplace monitoring technology against privacy obligations and trust costs, and design pr

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Oil, Gas & Energy

Reskilling Oil and Gas Workforces for Offshore Wind, Hydrogen and CCUS Roles

Learn to map transferable skills, close skills gaps and build redeployment pathways that move oil and gas workers into o

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Finance & Banking

Measuring Financed Emissions in Loan and Investment Portfolios Using PCAF

Learn to calculate financed emissions across asset classes using the PCAF standard, choose data quality scores, and buil

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Occupational Health & Safety

Board and Director Responsibilities for Health and Safety Governance

Prepares board members and senior directors to exercise health and safety governance duties, from setting risk appetite

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Human Resources & Personal Development

Supporting Working Carers and Parents Returning from Leave

Build a working carers policy and a structured return-from-leave programme, equipping managers to hold planning conversa

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Warehousing & Procurement

AI Agents for Negotiating Routine, Low-Value Supplier Agreements

Learn to configure, supervise and audit AI negotiation agents for routine, low-value purchases, setting the guardrails,

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Law & Contract Management

Responding to Competition Authority Dawn Raids and Unannounced Inspections

Prepares legal, compliance and site teams to manage a competition authority dawn raid from first arrival through documen

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Engineering & Maintenance

Generative AI for Drafting Maintenance Procedures and Technical Documentation

Use generative AI tools to draft, standardise and review maintenance procedures, work instructions and technical documen

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