Training courses
Information & Communications Technology
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Aligning IT Governance to Enterprise Design Factors
Apply enterprise design factors to tailor an IT governance framework to the organisation's actual risk profile, size and
Course details ←API Gateway Management and Rate Limiting Strategies
Configure API gateways for routing, authentication and rate limiting, applying token bucket and sliding window strategie
Course details ←Feature Flag Management and Progressive Delivery Techniques
Manage feature flags and progressive delivery pipelines to ship changes safely through canary releases, dark launches an
Course details ←Platform Engineering and Internal Developer Portal Design
Design an internal developer platform with golden paths, self-service infrastructure and a developer portal that measura
Course details ←Telecom Subscription Fraud Detection and Identity Verification
Design identity verification and fraud scoring controls that stop subscription fraud, SIM swap attacks and porting fraud
Course details ←Satellite Broadband Network Planning for Remote and Maritime Sites
Plan satellite broadband links for remote, offshore and maritime sites, covering GEO and LEO constellation choice, VSAT
Course details ←Voice over IP Trunking and Session Border Controller Configuration
Configure SIP trunks and session border controllers for secure interconnection, covering codec negotiation, NAT traversa
Course details ←Telecom Billing Mediation and Revenue Assurance
Design billing mediation pipelines and revenue assurance controls that catch call record leakage, rating errors and inte
Course details ←Fibre-to-the-Home Network Rollout Planning and Splice Design
Plan FTTH rollouts end to end: GPON architecture, splitter and splice design, outside plant routing, homes-passed sequen
Course details ←Small Cell Network Densification Planning for Urban Coverage
Plan small cell densification for congested urban areas, covering candidate site selection, RF link budgets, backhaul ch
Course details ←Writing IT Service Level Agreements and Operational Level Agreements
Draft enforceable SLAs and OLAs that define measurable service targets, escalation paths and penalty clauses between IT,
Course details ←Third-Party IT Vendor Risk Assessment Programmes
Build a third-party IT vendor risk assessment programme that tiers suppliers by exposure, verifies their controls with e
Course details ←Software Asset Management Audits and Effective Licence Position Reporting
Run software asset management audits that reconcile entitlements against actual deployment, and produce an effective lic
Course details ←IT Risk Register Design and Control Self-Assessment
Build an IT risk register that captures genuine exposure, then run control self-assessments that test whether documented
Course details ←IT Service Catalogue Design and Request Fulfilment Automation
Design an IT service catalogue that customers can actually navigate, then automate request fulfilment workflows so commo
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