Build an operational requirement for a PSIM platform based on real control room workflows and alarm volumes.
Security Management
Selecting Physical Security Information Management Platforms
Evaluate and select a physical security information management platform that unifies alarms, video and access control into one operating picture instead of scattered, disconnected screens.
🗓️Duration5 training days
📚Content4 modules · 8 sessions
🎓On completionAccredited attendance certificate
About the programme
Course Overview
Control rooms that run separate screens for access control, intrusion detection, video and fire alarms end up with operators watching everything and understanding very little, because no single system tells them what is actually happening at a site right now. A physical security information management platform exists to solve exactly that problem, but the market is crowded with products that describe themselves as PSIM while really offering only basic video management or alarm forwarding. This course gives participants a structured method for evaluating and selecting a genuine PSIM platform, starting from an operational requirement built around the alarms, workflows and decisions a control room actually needs to support. Participants examine integration approaches based on open standards such as ONVIF and OSDP, assess vendor claims against real interoperability with existing access control and video systems, and apply cybersecurity criteria drawn from standards such as IEC 62443 to a technology that will sit at the centre of a security operation. The course also covers total cost of ownership, scalability and the request for proposal process, leaving participants able to run a defensible PSIM selection project rather than choosing a platform on the strength of a demonstration alone.
Expected Learning Outcomes
Distinguish genuine PSIM capability from basic video management or alarm forwarding marketed as PSIM.
Assess integration options against open standards such as ONVIF and OSDP rather than proprietary lock-in.
Apply cybersecurity evaluation criteria, drawing on standards such as IEC 62443, to a PSIM shortlist.
Calculate total cost of ownership across licensing, integration, hosting and support for each option.
Run a request for proposal process that tests vendor claims through scripted demonstrations and references.
Plan a phased PSIM implementation that migrates existing systems without disrupting live security operations.
Who Should Attend
Security operations managers responsible for control room technology and alarm workflows.
Security consultants advising clients on physical security technology procurement decisions.
IT and security convergence specialists evaluating platforms that must meet cybersecurity requirements.
Procurement and project managers running a request for proposal process for security technology.
Chief security officers building the business case for a unified security technology platform.
System integrators and engineers who must configure and maintain a selected PSIM platform.
Course Modules
Select any module to see its sessions and points.
01Understanding PSIM and the Selection Problem
2 sessions · 8 points
Session 1What PSIM Actually Does
- Define physical security information management and how it differs from video management and access control software.
- Identify the symptoms of a fragmented control room that a PSIM platform is intended to resolve.
- Distinguish genuine cross-system correlation and workflow automation from simple alarm forwarding.
- Map the range of subsystems, from fire to perimeter detection, a PSIM platform may need to integrate.
Session 2Building the Operational Requirement
- Document current control room workflows to identify where operators lose time switching between systems.
- Quantify daily and peak alarm volumes to size the workflow automation a PSIM platform must support.
- Define must-have integrations with existing access control, video and intrusion detection systems.
- Translate operational needs into evaluation criteria that a request for proposal can be scored against.
02Integration, Standards and Cybersecurity
2 sessions · 8 points
Session 1Interoperability and Open Standards
- Assess vendor integration claims against open standards such as ONVIF for video and OSDP for access control.
- Identify risks of proprietary integration approaches that create long-term dependency on a single vendor.
- Test claimed integrations through a proof-of-concept connecting the platform to existing site systems.
- Evaluate application programming interfaces and software development kits offered for custom integration.
Session 2Cybersecurity and Data Governance
- Apply cybersecurity evaluation criteria drawn from standards such as IEC 62443 to a PSIM shortlist.
- Review vendor patching, vulnerability disclosure and support lifecycle commitments before shortlisting.
- Assess data governance, including who can access video, alarm and personal data within the platform.
- Define network segmentation and access control requirements for the servers hosting a PSIM deployment.
03Evaluating Vendors and Total Cost
2 sessions · 8 points
Session 1Vendor Evaluation and Demonstrations
- Script demonstration scenarios that force vendors to show real workflow automation, not scripted highlights.
- Check vendor references from sites of comparable scale and subsystem complexity before shortlisting.
- Assess vendor financial stability and product roadmap to judge platform longevity and ongoing investment.
- Score shortlisted vendors against weighted criteria drawn from the operational requirement.
Session 2Total Cost of Ownership and Licensing
- Calculate licensing costs across perpetual, subscription and consumption-based commercial models.
- Include integration, migration, training and hosting costs in a full total cost of ownership comparison.
- Model scalability costs as camera counts, sites or user numbers grow beyond the initial deployment.
- Present a total cost of ownership comparison that supports a defensible investment decision for stakeholders.
04Procurement, Implementation and Handover
2 sessions · 8 points
Session 1Running the Request for Proposal Process
- Structure a request for proposal that separates mandatory requirements from desirable additional features.
- Set evaluation weightings in advance to keep vendor scoring consistent and defensible after selection.
- Manage vendor queries and clarifications during the procurement process without compromising fairness.
- Document the selection decision and rationale to support audit and future procurement reviews.
Session 2Phased Implementation and Migration
- Sequence migration from legacy systems to the new PSIM platform without disrupting live security coverage.
- Plan operator training and standard operating procedure updates ahead of platform go-live.
- Run a parallel operation period to validate the new platform before decommissioning legacy systems.
- Establish post-implementation review points to confirm the platform meets its original operational requirement.
What the participant receives
4 course modules
A structured syllabus
8 training sessions
across 5 days
32 detailed points
Applied, detailed content
Accredited attendance certificate
On completing the programme
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