Diagnose the current state of security culture using staff surveys and observed behaviour.
Security Management
Security Culture Building and Employee Awareness Programmes
Design a security culture and awareness programme that changes everyday behaviour, not just delivers training, and gives employees a habit of noticing and reporting security concerns.
🗓️Duration5 training days
📚Content4 modules · 8 sessions
🎓On completionAccredited attendance certificate
About the programme
Course Overview
Security training records can show full completion while the behaviours that actually prevent loss, such as challenging an unfamiliar visitor or reporting a propped-open door, remain rare, because a completed module is not the same as a habit. This course treats security culture as something built deliberately through leadership modelling, everyday communication and repeated small prompts, rather than something produced by an annual e-learning refresh. Participants work through diagnosing the current culture using surveys and observed behaviour, segmenting messages for different audiences and risk exposures, building a champions network that carries messages into teams, and designing induction and refresher content that fits how people actually learn at work. The course also covers measuring culture through leading indicators such as reporting volume and near-miss disclosure, rather than relying on incident counts alone, and sustaining a programme past its first year without losing management attention. Participants leave with a twelve-month programme plan, campaign materials and a measurement framework suited to their own organisation.
Expected Learning Outcomes
Segment awareness messages by role, department and level of security exposure.
Recruit and brief a network of security champions embedded within business teams.
Design induction and refresher content that builds specific, observable security habits.
Run an awareness campaign that uses repetition and varied formats rather than a single briefing.
Measure culture change using reporting rates, survey trends and near-miss disclosure.
Sustain management sponsorship for a security awareness programme beyond its first year.
Who Should Attend
Security managers responsible for staff awareness and induction programmes.
Internal communications specialists supporting security or risk campaigns.
HR and learning and development professionals designing security-related training.
Facilities and operations managers who rely on staff vigilance to support physical controls.
Security champions or liaison officers embedded within business departments.
Risk and compliance officers who need evidence of a functioning awareness programme.
Course Modules
Select any module to see its sessions and points.
01Diagnosing Security Culture Before Designing a Programme
2 sessions · 8 points
Session 1Reading the Current Culture
- Design a staff survey that separates stated attitudes from reported everyday behaviour.
- Observe routine behaviours such as badge use, tailgating and visitor challenge in practice.
- Identify departments or sites where security behaviour diverges from written policy.
- Distinguish a training completion gap from a genuine culture and motivation gap.
Session 2Segmenting Audiences and Messages
- Group staff by role and exposure to tailor awareness content to relevant risks.
- Identify high-influence groups whose visible behaviour shapes wider team norms.
- Match message tone and channel to how each audience segment prefers to receive information.
- Prioritise segments where a small behaviour change would meaningfully reduce exposure.
02Building a Champions Network and Leadership Modelling
2 sessions · 8 points
Session 1Recruiting and Supporting Security Champions
- Define the role, time commitment and boundaries expected of a security champion.
- Recruit champions from teams with credibility rather than only volunteers with spare time.
- Equip champions with talking points and simple materials to raise issues in team meetings.
- Support champions with a regular briefing so their messages stay current and consistent.
Session 2Securing Visible Leadership Behaviour
- Brief senior leaders on the specific behaviours they should model in daily routines.
- Use leadership walkthroughs to reinforce security expectations in front of staff.
- Address visible leadership exceptions to policy that undermine the wider programme.
- Position security awareness within existing leadership communications rather than as an add-on.
03Designing Induction, Training and Campaign Content
2 sessions · 8 points
Session 1Induction and Refresher Content That Builds Habits
- Design induction content around three or four specific, observable security habits.
- Sequence refresher content so it reinforces habits rather than repeating induction material.
- Use scenario-based exercises so staff rehearse a response rather than only recall a rule.
- Adapt content length and format for shift workers, contractors and remote staff.
Session 2Running a Multi-Channel Awareness Campaign
- Plan a campaign calendar that spaces messages rather than concentrating them in one week.
- Combine posters, short briefings and manager-led prompts to reach different attention spans.
- Build a simple reporting channel that staff can use without fear of blame or delay.
- Pilot campaign materials with a small group before wider release to catch confusing content.
04Measuring, Sustaining and Evolving the Programme
2 sessions · 8 points
Session 1Measuring Culture Beyond Incident Counts
- Track leading indicators such as reporting volume, near misses and survey sentiment over time.
- Interpret a rise in reported incidents as increased vigilance rather than automatically worsening security.
- Feed measurement results back to champions and leaders in a short, regular update.
- Set realistic milestones for culture change over a period of months rather than weeks.
Session 2Sustaining the Programme Beyond Year One
- Refresh campaign content and champions annually to avoid message fatigue.
- Secure ongoing budget and sponsorship by reporting programme outcomes in business terms.
- Integrate awareness milestones into the annual security and risk management calendar.
- Hand over programme ownership without losing momentum when a champion or sponsor moves on.
What the participant receives
4 course modules
A structured syllabus
8 training sessions
across 5 days
32 detailed points
Applied, detailed content
Accredited attendance certificate
On completing the programme
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